Safety Instructions

All boat operators have legal operating licenses issued by the Marine Department and have purchased third-party liability insurance. However, guests are responsible for their own personal and property safety during activities. The third-party liability insurance held by our boat operators does not cover participants during on-island activities such as hiking, kayaking, or other land-based activities.

Participants are advised to consider purchasing personal accident insurance at their own expense to cover any potential risks associated with these activities. For foreign travelers visiting Hong Kong to participate in our tour on Port Island, it is highly recommended to consider purchasing travel insurance that covers outdoor activities. Travel insurance can provide comprehensive protection against accidents and injuries that may occur during these activities.

If participants wish to purchase additional insurance coverage, they may contact us for recommendations or assistance in obtaining such insurance. However, any additional insurance costs will be borne by the participants themselves. By participating in our tours, guests acknowledge that they understand and accept these terms regarding insurance coverage and personal responsibility for safety.

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Participant Responsibility and Safety

By participating in our tours, including but not limited to the Port Island Encounter, Port Island Hiking and Island Hopping Tour, participants acknowledge that they are responsible for assessing their own suitability and qualifications to participate in the activities involved. Although our tours are guided by experienced coaches and guides, participants understand that they are ultimately responsible for their own safety during the tour.

Participants must be aware that all the activities require personal effort and physical exertion. While our guides will provide instructions and supervision, participants must judge their own ability to safely engage in these activities.

Additionally, participants should be aware of the terrain conditions associated with our tours. For example, the Port Island Encounter, Island Hopping Tour involves a short hike but requires walking along approximately 30 meters of uneven shoreline terrain to reach the unofficial hike trail after disembarking from the speedboat. Participants must be prepared to navigate such terrain safely and at their own risk.

By participating in our tours, participants acknowledge that they have considered these factors and are aware of the potential risks involved. They agree to hold harmless Splitdy Boat Company and its staff from any liability for injuries or damages arising from their participation in the tour.

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Regarding Wind Strength

The Observatory follows the Beaufort wind scale, which divides wind strength into thirteen levels. Level 0 represents no wind and calm seas, suitable for the use of inflatable boats. In addition, the observatory and news reports usually do not use wind force series to express wind force. They usually describe wind force in terms such as light to moderate, moderate to strong, and strong to strong.

Slight: refers to winds of level 1-2, calm sea surface, light wind, and average wind speed of 4-6 knots/hour.

Moderate: refers to winds of level 3-4, with few waves on the sea surface, and white-headed waves may be seen, and the average wind speed is 13-16 knots/hour. 

Strong: refer to winds of level 6-7, white-headed waves appear on the sea surface, the average wind speed is 22-33 knots/hour, and the wind force is equivalent to the No. 3 wind signal. 

Generally, water activities can be carried out in winds below level 3-4, but please note that you must have relevant water sports experience and skills before the wind is gentle. When winds reach fresh and strong levels, water activities should be cancelled.

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Children under 13 years old Must be Accompanied by an Adult

Adults are responsible for overseeing the children's participation and ensuring they follow safety guidelines. This requirement not only enhances safety but also fosters family bonding and shared memories. Thank you for your cooperation in keeping our environment safe!

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Eligibility Criteria and Health Considerations

not recommended for those who are pregnant, have heart disease, have poor health, or have sports injuries, especially knee/ankle/neck injuries, to engage in any water or high-risk activities. 

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Travel Route Shift

If the customer and the boat operator negotiate to change the location, all changes in the itinerary have nothing to do with Splitdy Boat Company.

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Basic Terms and Registration Instructions

Participants must provide correct contact information. After the event registration is confirmed, participants will receive an event confirmation text message via WhatsApp/WeChat. The confirmation text message will be sent based on the contact information provided by the participant, so please pay attention. Please ensure that the phone number provided during registration can receive WhatsApp/WeChat messages. 

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If you are Unable to Attend the Trip

Once registered, guests cannot cancel, change or refund.

Once the trip has departed, it cannot be canceled or refunded. 

If a group member is unable to attend the event due to personal reasons on the day of departure, they will not be able to request a refund and will only be considered to have given up automatically

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Please be On Time

Customers are requested to arrive at the meeting location on time at the meeting time notified by Whatsapp (usually 15 minutes before departure). Latecomers will not be kept waiting.

If customers fail to arrive at the meeting point on time, they will be deemed to have voluntarily given up their right to board the ship and no refund will be given.

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If you are Prone to Seasickness ...

The encounter tour, hiking tour, island hopping tour and snorkelling tour requires riding on a speedboat to Port Island, approximately 15 minutes for a single-way journey. If participants are prone to seasickness or feel uncomfortable, please bring your own medicine. The organizer will not provide any medication to any participant.

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Please Listen to our Tour Guide's Instructions

Participants are not allowed to leave the group without permission under any circumstances. 

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Please Take Care of your Own Belongings

Please do not bring valuables to participate in this event. The organizer does not assume any responsibility or liability for any loss or damage of any kind to any person. 

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About Life Jacket

Participants may request a standard life jacket or buoyancy aid to wear during the activity for safety reasons, but it is not compulsory. 

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What to Wear

Participants are asked to wear hiking shoes, light clothing with long pants and bring their own changes of clothing, drinking water, hats, sun protection products, and mosquito repellents. There is a chance that you will get wet due to the waves during the activity. Please wear windproof and waterproof clothing according to your personal needs. Avoid wearing belts that can easily loosen items.

All event schedules or contents are subject to change without prior notice.

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The Usage of Photos and Videos during the Tour

The organizer and the tour guide may take photos or videos of participants during the event for promotion or recording purposes; participants of the event may also have the opportunity to review the content captured during the event. 

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Direct Marketing in WhatsApp or Email

We will take all practicable steps to destroy your personal data within a reasonable period after the event date. However, if you do not object to the use of your personal data in direct marketing, we can continue to retain and use your personal data (mainly your name and contact details) to directly market products, services, and activities to you until you feel free to do so at any time. Opt out of direct marketing.

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Cancellation / Rescheduling Policy

① If the Hong Kong Observatory issues a typhoon signal No. 1 or above, a red or black rainstorm warning, and easterly winds of Category 3 to 4 or above two hours before departure, the trip will be cancelled, and you can reschedule your departure or request a full refund.

② If the Hong Kong Observatory issues a typhoon signal No. 1 or above, a red or black rainstorm warning, or encounters extreme weather during the departure, the boat operator will return to the pier based on safety principles, and the itinerary for the day will be regarded as complete and will not be rescheduled or refund.

*** Splitdy Boat Company reserves the right to make the final decision on whether to reschedule/cancel due to safety reasons. ***

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Actual Arrangement of the Departure is Subject to Change

The order of pictures / itinerary is for reference only. The actual arrangement is subject to the situation on the day of departure and is subject to change without prior notice. We may encounter force majeure factors such as sudden change in wave condition.

*** Splitdy Boat Company reserves the right to make all final decisions. ***

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- Contact Us -

For any enquiries, please WhatsApp (852) 9229-5167 . 

***Information is subject to change without prior notice***